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Frequently
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Please read our Frequently Asked Questions (FAQs). In case you can't find the answer to what you’re looking for then please contact us using the form or one of the contacts above.
Frequently asked questions
Please read our Frequently Asked Questions (FAQs). In case you can't find the answer to what you’re looking for then please contact using the form or one of the contacts above.
We have many shops in Portugal. You can find our shops and it’s addresses on our Shops Page.
For appointments you have 2 options: you can use our online booking page or you can text us via Whatsapp. For appointments later than a week, please Book Online.
Nothing special, but try to avoid alcohol for 24 hours before, and avoid eating a big meal on the day of your massage.
We always do our best to make you feel comfortable and relaxed. If you have any specific requirements or restrictions please contact us via Whatsapp and we will do our best to accommodate you.
If you are a first-time visitor at Six Senses, you will be asked some short questions covering medical history. This is for your safety, and to allow us to best tailor your treatment to your needs.
We are sorry to say we cannot provide pregnancy massage (our insurance has particular requirements). If you are in your first trimester it is NOT recommended to have a body massage at all. If you would like to look for a massage elsewhere (in your 2nd or 3rd trimester) then we recommend you consult your doctor first, and then find specialists in pregnancy massage.
Your therapist will remove any oil with hot towels at the end of your massage so you don’t have to worry about having an oily skin!
Most of the massages we provide require application of oil. This can be aromatic or odour-less (your choice). You should remove clothing to a level with which you are comfortable. You are encouraged to leave your underwear on, and if you are concerned about getting oil on your underwear we can provide a disposable pair (they aren’t fashionable…but they do the job!). In any case, you’ll be covered at all times with a towel from upper thigh to waist.
No. Your therapist will show you to your massage room and then leave you in private to undress. She will ask you before re-entering the room.
When you make a reservation, we make sure that a room is prepared and a therapist is available. If you do need to cancel your appointment, please let us know as soon as you can. If you paid a deposit, then we ask you to make sure we get at least 2 hours’ notice of a cancellation or rescheduling then we will refund your deposit.
Absolutely! But gift vouchers are only available to purchase in-store for now.
It is completely up to you! If you do, you can be assured that your therapist(s) will keep 100% of the tip. Please note that tips must be paid in cash. Our therapists can’t use the card machine to accept tips. Thank you!